Admin app

Valued Customer,

Introducing our streamlined Customer Relationship Management (CRM) application designed for your convenience. This app offers a range of helpful features:

• Data Usage Monitoring: Track your data download and upload activity since your last server connection.
• Flexible Package Management: Easily request changes to your internet package directly through the app.
• Built-in Router Diagnostics: Perform a "Router Connectivity Test" to diagnose WiFi issues between your router and device. Receive tailored solutions for any problems detected.
• Effortless Support: Open support tickets and communicate directly with our technical team via in-app messaging, eliminating the need for phone calls.
• Secure Online Billing: Pay your monthly bill conveniently and securely through the integrated bKash payment gateway with no extra fees.
• Payment History: Access a complete history of your payments.
• Real-time Notifications: Stay informed about service disruptions, offers, and news via app notifications.
• Mobile Data Access: Manage your account and access support even without your primary internet connection. Note: Unpaid bills may result in service interruption, easily rectified by paying through the app using mobile data or another internet connection. Service will be automatically restored upon payment.

Even if completely disconnected from our internet service, you can still submit support tickets via the "Client Support & Ticket System" using mobile data. Our dedicated support team will promptly address your concerns.

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