SMSBUS

SMSBUS Electronic Ticketing System

Enjoy cashless payments for public transport using your mobile balance across Kazakhstan. Commission-free transactions.

View available cities and routes on our official website: https://smsbus.kz

Ticket Verification

Passengers must display their electronic ticket on their mobile device to transport inspectors or drivers for fare verification.

Ticket Validity

Electronic tickets remain valid until reaching the final destination and can be found under "Active Tickets." Past trips are archived in "Travel History."

By using SMSBUS services, users agree to our Terms of Service.

Payment Issues

Common reasons for declined payments:

• Corporate mobile numbers
• Outstanding trust payments
• No account activity since SIM activation
• Initial balance not consumed
• Recent SIM replacement (within 24 hours)

Virtual Transport Cards

Users can create free virtual transit cards:

• Standard and student cards available via self-service
• Other discount cards require office registration with documentation

Card top-up options:

• Direct payment via card number in-app
• Supported banking apps (Kaspi Bank, Halyk Bank, etc.)

App Permissions

1. Camera: QR code scanning functionality
2. Location Services:
   • Real-time city mapping
   • Automatic bus detection
   • Route planning with transfers
   • Text/Map-based destination entry

Customer Support

ALEMPAY assistance:

• +7 777 000 2505
• +7 700 000 2505
• +7 707 000 2505

Update Highlights v2.0.0

Released February 16, 2024

Complete application overhaul with enhanced features and improved user experience.

Screenshot