Square Enix Creates New Policy To Protect Employees From Toxic Fans

Square Enix has implemented a comprehensive anti-harassment policy to safeguard its employees and partners. This policy clearly defines unacceptable behavior, encompassing threats of violence, defamation, and other forms of harassment. Square Enix retains the right to suspend services and pursue legal action against individuals engaging in such conduct.

In today's interconnected world, online harassment within the gaming industry is a disturbing reality. Square Enix's proactive measure joins other companies in combating this issue, following instances such as death threats against actors and cancelled events due to threats of violence. This policy demonstrates Square Enix's commitment to protecting its workforce.

The policy, detailed on the Square Enix website, explicitly addresses harassment directed at all employees and partners, from support staff to executives. While valuing fan feedback, the company firmly states that harassment is unacceptable. The policy clearly outlines specific behaviors considered harassment:

Square Enix Anti-Harassment Policy

Harassment includes but is not limited to:

• Acts of violence or violent behavior
• Abusive language, intimidation, coercion, duress, excessive pursuit or reprimand
• Defamation/slander, denial of personality, personal attacks (including emails, contact forms, online comments, or posts), threats of wrongdoing, or threats of business obstruction
• Persistent inquiries or repeated visits
• Trespassing on company property
• Unlawful restraint, including via telephone calls and online inquiries
• Discriminatory speech or conduct based on race, ethnicity, religion, family origin, occupation, etc.
• Infringement of privacy through unauthorized photography or video recording
• Sexual harassment, stalking, or repeated stalking behavior

Undue Demands include but are not limited to:

• Unreasonable requests for product changes, exchanges, or monetary compensation
• Unreasonable demands for apologies (especially those specifying employee or partner positions)
• Excessive requests for products or services beyond socially acceptable norms
• Unreasonable and excessive demands for employee punishment

This policy reflects a necessary response to the concerning rise of online harassment targeting game developers. Recent examples include the online abuse faced by voice actors, such as Sena Bryer, and past incidents involving death threats against Square Enix staff, leading to legal action and event cancellations. This policy underscores Square Enix's dedication to creating a safe and respectful environment for its employees and partners.