BIS CARE

Empower yourself with the BIS CARE app, your ultimate tool for verifying product quality with just a few taps on your smartphone. By entering the license number, HUID number, or registration number displayed on any product, you can instantly retrieve critical information including the manufacturer’s name and address, license or registration validity, covered varieties, associated brands, and the current status of the certification.

Don’t tolerate counterfeit goods, misuse of quality marks, or false claims—take action by reporting discrepancies directly through the app's 'Complaints' feature. Easily register your grievances, provide relevant details and evidence, and receive a unique complaint number for future tracking as our dedicated team works to resolve the issue promptly.

Key Features of BIS CARE:

Authenticity Verification:
Quickly verify the legitimacy of ISI marks, Hallmark certifications, and CRS Registration marks by simply entering the license number, HUID number, or registration number.

Complaints Registration:
Report sub-standard products, unauthorized use of marks, or misleading claims using the intuitive 'Complaints' function. Submit your issue with clarity and confidence.

User-Friendly Interface:
Benefit from a seamless registration process or opt for OTP-based login for added convenience when filing complaints.

Helpful Tips for Users:

Provide Supporting Evidence:
When submitting a complaint, include relevant proof such as photos or receipts to expedite the resolution process.

Select the Correct Complaint Category:
Choose the appropriate complaint type from the available options to ensure your issue reaches the correct department for timely action.

Keep Track of Your Complaint:
Always retain your assigned complaint number for reference purposes to monitor the progress of your case if follow-up becomes necessary.

Conclusion:

The BIS CARE app empowers consumers with the tools needed to authenticate certified products and report issues effectively. Its intuitive interface and robust complaint management system streamline the process of addressing concerns related to product quality and certification misuse. Download the BIS CARE app today and play your part in safeguarding the market against fake and substandard products while protecting your own interests as a consumer.

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