監理服務

Here is a clear, organized summary of the Supervision Service (as of version 2.1.19, updated Nov 10, 2024), tailored for both local users and foreign visitors or legal entities:

🚗 Supervision Service – Key Features & Access Information

The Supervision Service is a digital platform provided by Taiwan’s Ministry of Transportation and Communications (MOTC) that allows vehicle owners and drivers to manage traffic-related matters efficiently. You can access your account using your ID number, date of birth, or membership password.

✅ Main Features Available

1. Traffic Violation Management

   • Check and pay traffic fines (including new additions: compulsory insurance violation payments)
   • View payment history and penalty points
   • Access records of past violations

2. Vehicle Fuel Fee Services

   • Pay vehicle fuel charges
   • View fuel payment history
   • Apply for electronic fuel payment forms

3. Vehicle Inspection & Mileage Tracking

   • Review last two vehicle mileage records
   • Receive alerts for abnormal mileage
   • Check next scheduled vehicle inspection date

4. Driver’s License Information

   • Look up driver’s license status and details
   • Retrieve license information (e.g., class, validity)

5. Driver Training & Certification

   • Register for and schedule mandatory training sessions
   • Check availability for car, motorcycle, and bus drivers
   • Practice for written driver’s license exams

6. Personalized Member Portal

   • Get advance notifications for supervision services
   • View birthday greeting messages on your birthday
   • Customize dashboard with personal preferences

7. Document Management

   • Retrieve vehicle ownership and driver’s license documents
   • Book vehicle inspection appointments
   • Update personal information (residence or employment address)

8. Smart Notifications

   • Receive real-time alerts via app
   • Add notifications to mobile calendar
   • Get birthday wishes sent automatically

9. Location-Based Services

   • View announcements from nearby supervisory offices using GPS
   • See real-time info on service availability and wait times

10. Service Queue Information

    • Check current wait times and queue numbers at local supervision offices
    • Plan visits efficiently

11. Tour Bus Information (for operators)

    • Access real-time updates on tour bus operations and compliance

12. Smart Customer Service

    • Instant support for highway supervision updates and inquiries
    • AI-powered assistance for common questions

13. Multilingual Support

    • English interface available (useful for international users)

🌍 Guidelines for Foreigners & Legal Entities

⚠️ Important Note: Due to system limitations, some features are temporarily unavailable to:

• Foreign nationals
• Legal entities (e.g., companies, organizations)

If you require full access, please visit the official website: 👉 https://www.mvdis.gov.tw/m3-emv-mobo/

We sincerely apologize for any inconvenience.

📦 Latest Update: Version 2.1.19 (Nov 10, 2024)

• ✅ Added: Compulsory insurance violation payment records in traffic fine history
• 🔍 Improved data accuracy and user navigation
• 🔄 Minor UI enhancements and performance optimization

📱 How to Use

1. Download the Supervision Service App (available on iOS and Android)
2. Enter:
   • Your National ID number (for Taiwanese residents), or
   • Your passport number (for foreigners, if supported)
   • Date of birth
   • Member password (if registered)

💡 Note: Foreign users may not be able to use all functions. Please use the web portal for full access.

🛠 Need Help?

• Visit: https://www.mvdis.gov.tw/m3-emv-mobo/
• Contact: Ministry of Transportation and Communications (MOTC) Customer Service
• Support Email: [email protected]

Let us know if you'd like a step-by-step guide, translated instructions, or help registering an account as a foreigner!

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